If you haven't received the refund by September 14, call IRS customer service and speak with a representative. There are three steps to determining the status of your refund: received, approved, and last sent. So refunds are stopped until its figured out and someone has to file an amended return, she says. Please review our FAQ here. If you owe taxes on the old return, the IRS will take the amount out of your current year refund.. Once youve confirmed that its legit, you should definitely respond in the manner requested in the letter, says Kathy Pickering, H&R Block chief tax officer. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. You must wait at least 24 hours after you get the acknowledgement e-mail that your tax return was received by the IRS How is net worth calculated? Your refunds may be used to pay a debt you owe. I can no longer access refund status or irs3go for status either. Keep checking WMR for updates. IRS staff were diverted to other duties, delivering three rounds of stimulus checks as well as Child Tax Credits. said Fong. to get the status of your amended return. If you received a monster refund last year, you may be in for a surprise this spring. If you receive a Tax Topic 152 code when you check the status of your refund, youre probably wondering how you can make sure its happening. In that case, the refund may be delayed and the IRS may send a paper check. If you are getting the error message "We cannot provide any information about your refund" when trying to check the status, this should be able to assist you with that: https://ttlc.intuit.com/replies/4242575 **Say "Thanks" by clicking the thumb icon in a post **Mark the post that answers your question by clicking on "Mark as Best Answer" check with your tax preparer Your refund was applied to a debt you owe to the IRS or another federal or state agency. Viewing your IRS account information. If you filed a paper return, you may not be able to check on the status until four weeks after filing or later. I think that is it. If you choose to have your refund applied to next years estimated tax liability, you cant change your mind and have any of it refunded to you after the due date (without regard to extensions) for filing your return. If you e-file but request a paper check, it usually takes about a month to receive your refund. This is common and should be handled immediately. Be sure to: verify your filing date; check with your tax preparer If you filed a complete and accurate tax return, your refund should be issued within six weeks of the received date. What now? TTY/TDD: 800-829-4059 . Archived post. You can create/log in to IRS's general tax website to check if they have your return. The IRS will still mail your refund if its approved. While it's likely they're simply more behind than they let on, the correct thing to do at this stage if you're concerned about them receiving your return is to call the IRS line and talk to an agent. When IRS says, We Cannot Provide Any Information About Your Refund | What does it mean? verify your filing date; He kept checking the "Where's My Refund" tracker on the IRS website. Remember: The IRS will never call you if it has issues with your return thats usually a scam but will send you a letter instead. There are many reasons why the IRS may be holding your refund. Due to the high volume of emails we receive, please allow 3-5 business days for a response. "It kept coming up 'We have no information,'" said Alesna. I worked for the I.R.S. However, if youre worried about this, you can always contact a tax professional and ask for help. Truckloads of paper returns sat unopened for months. We cannot provide any information about your refund. Services are offered for free or a small fee. The best answers are voted up and rise to the top, Not the answer you're looking for? Ah that's unfortunate. If the IRS has verified your information, you will not receive any information about your refund until you receive your 5071C notice. The Taxpayer Advocate report says the "Where's My Refund" tool should be more helpful. Hi Justin, they just processed my tax return and i got my refund last week following with a payment of stimulus check, so i am pretty happy now. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. Activate your Kohl's credit cards as instructed. Be sure you enter the correct SSN and filing status. Visit www.taxpayeradvocate.irs.gov or call 1-877-777-4778. It's a chance to connect with your community. For small math errors, the IRS may correct the error and send you a notice of the change. They will mail you a letter stating that your tax return has been verified, which does not provide any information about your refund. I e-filed in March and have been checking back on the website often. tool to check the status of your refund. Here are some tips when using the IRS "Where's My Refund" tool: Another option is to sign into your account at the IRS and look at the transcripts https://www.irs.gov/individuals/get-transcript. As of that date we had only received the $2400 stimulus check in May 2020 & had not received the second $ I never received the second stimulus in the mail and I had a child in 2020. Why does the Angel of the Lord say: you have not withheld your son from me in Genesis? anyone else having the same experience? The price of many grocery items is soaring, but you can save money by making smart substitutions. Press J to jump to the feed. The online link is your best option to track your refund. Does Cosmic Background radiation transmit heat? While you dont have to do anything right away to resolve this issue, your refund may take much longer than 21 days. You can check the status of your refund with Wheres my refund? on IRS.gov or the IRS2Go mobile app. The time frame of 21 days is only an estimate. for 33 years. Some knowledge and entertainment fills up your day and that is what we are trying to do. How is "He who Remains" different from "Kang the Conqueror"? For more information, check our Tax Season Refund Frequently Asked Questions. Millions of Americans Are Waiting for the IRS to Pay Up The IRS is grappling with unprecedented delays caused by the pandemic and late changes to the law. It is not fair for IRS not processing any of those returns as people like me were relying on that money, what is more, we were not able to get my stimulus check because IRS does not process my 2019 tax return yet so they do not have my bank account details to send my government issued check. They even started to discuss sending 2nd stimulus checks, yet we have not received anything. Geoff Williams and Jennifer OrtizNov. "Where is it? We cannot provide any information about your refund. BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. entities, such as banks, credit card issuers or travel companies. Find out what they are and how they can save you $10,000 or even more. IRS Direct Deposit is an option for taxpayers to receive their tax refunds electronically. You have unfiled or missing tax returns for prior tax years. If you're feeling anxious, remember that the IRS offers a Where's My Refund? Large Tax Refunds and Credits Subject to Review by the Joint Committee on Taxation What to Expect. 7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. Advice on credit, loans, budgeting, taxes, retirement and other money matters. If you dont respond, the IRS is most likely not going to release your refund or complete the processing of your tax return as expected.. What should I do? If youre worried about delays, you can use the IRS tool. However, the IRS does not require that you file your return online. Just wondering if anyone else has had the same problem. Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool. Filing the same tax return again typically won't speed up your refund, and could even lead to delays. In addition, you can use the IRS2Go app for several purposes beyond checking your refund status. If their parents took them as dependents, too, you cant do both. Comparative assessments and other editorial opinions are those of U.S. News I even tried the automated telephone number and got the same result. I have paper-filed my federal tax but I am not sure if IRS has received it. Here are some reasons why your refund may be delayed: Your refund may be delayed if you made math errors or if you forgot to sign your return or include your Social Security number. So what do I do now? IRS spokesman Raphael Tulino says the backlog will clear -- eventually. Some refunds can take up to three weeks to process if filed in error. Individual Income Tax Return is not available on Wheres My Refund? You can also look for N/A on your transcript, familiar with e-filed tax returns. Appears every resource available ignores discussing reasons why the "cannot provide any information" response is generated. Kohl's customers also have the option to activate a new charge card by contacting Kohl's Customer Service at (800) 954-0244 or (855) 564-5748. Fong says even an audit notice is better than no information. Keep your personal and business expenses organized with a handy expense tracker app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My wife & I just e-filed our 2020 joint tax return with Turbo Tax free online on Jan 26, 2021. In an ordinary year, most people receive their tax refunds within 21 days of filing electronically. Asking for help, clarification, or responding to other answers. Individual Income Tax Return, call, toll free, at 800-829-4933. It has been over 6 weeks since we mailed our returns in. I was told that the issue may be because we are in 2021 and the system can no longer show 2020 returns. "Yes I would totally agree," said Hilliard. Very frustrating, for me months my refund said "Your refund is still being processed.". My State refund processed 7 days after e-filing. The IRS will hold your entire refund, including any part of your refund not associated with the EITC or ACTC. Input your Social Security number, your filing status and the exact dollar amount of the refund from your tax return. This year the checks were received early in 2021, or automatically deposited, so they may have forgotten about them at tax time, says Susan Carlisle, a CPA in Los Angeles. Business Tax Return Information For refund information on federal tax returns other than Form 1040, U.S. The return was prepared and mailed around March 5th. I checked today and it has changed to the "We cannot provide any information about your refund" stage. If you haven't received the refund by September 14, call IRS customer service and speak with a representative. Wheres My Refund? ), Look at your actual Federal return to get the Federal refund amount, i.e., your. rev2023.3.1.43266. I filed in on Feb 10th, 2021 and still haven't got mine yet. In some cases, the IRS will put your refund toward the. Your refund may be delayed if you chose direct deposit but the ownership of the bank account doesnt match up with the filing status on the return such as if you have the refund deposited into an account for one spouse when the return was filed jointly, says Weltman. Your mileage may vary. You can check the status of your 2022 income tax refund 24 hours after e-filing. However, I can almost guarantee you they haven't processed it yet, so it likely won't indicate that anything has been received at all. Sci fi book about a character with an implant/enhanced capabilities who was hired to assassinate a member of elite society, Applications of super-mathematics to non-super mathematics. We Cannot Provide Any Information About Your Refund, Your Tax Return is Still Being Processed and Status Bar Gone, Keeping Brits Safe From Non-GamStop Casinos with the UKGC & GamStop, Applications Of Prefab Steel Building Packages or Kits, Slot Expert Tips: Simple Rules and Winning Strategy for Everyone, 7 Casino Mobile Apps You Can Play and Win Big in 2023, Best backgrounds for Warlock 5e in dnd game, Versatile 5e Weapons and its best uses in dnd. We cannot provide any information about your refund." "We're just asking that everyone be patient and keep waiting," Tulino said. bjs edison nj hours Today's mortgage rates These rates and monthly payments are based on a $300,000 If you manage your money with Citizens and set up auto-payments, you'll get a rate discount of 0.125 percent. If you cant find any information on your refund, consult a tax professional to help you understand your refund status. In that case, youll receive an IRS form 5071C, which will request you to verify your identity in person at an office or online. We'll email you when we get your return Provide all required security information, including your Kohl's credit card number. (Getty Images). "It's like $4,800. If you provide the information the IRS requested, the IRS should correct your account and resolve the refund issue (generally within 60 days). Should I file an extension? I have been waiting for more than 6 weeks now without any update on the progress. Enrolled Agent since 2008, Intuit Tax Expert since 2011. If your IRS2Go does not provide any information on your refund, the next best thing to do is contact the IRS directly and ask for more details. However, if you mail your tax return, your 21 days of processing starts when the IRS gets your actual paper documents into the system. Here we clear up the confusion so you can make the most of any bonus coming your way. There is a delay in processing the returns asthe IRS is not processing anything paper at the moment due to Covid-19 and social distancing policies in effect. https://www.reddit.com/r/tax/comments/h0qpui/delays_in_processing_your_return_or_refund_at_the/. The start of last years tax-filing season was delayed until mid-February. We have an office of advocates ready to help you. I presume there is some sort of "progress report" given to some users, however, I do not consider " cannot provide any information " as being a "progress report". State return went in today. For example, suppose you suspect that someone is using your identity. Take a look at more stories and videos by Michael Finney and 7 On Your Side. Check you account instead https://www.irs.gov/payments/your-online-account. They will mail you a letter stating that your tax return has been verified, which does not provide any information about your refund. Received(same as accepted for processing in TT ) then Approved for refund dispersaland last refund sent. Once it took a second call to break it free. Webnews21 is all about lifestyle and entertainment. BBA- Specialization: Accounting, MBA- Specialization: Asset Management, EA. Or should I just mail in a new copy with a cover letter? I have not yet got my United States tax refund for 2015, don't know why, Turbo Tax says return was approved, IRS refund status shows processing, How to file a claim with the IRS on refund check not received, IRS says Senior is entitled to credit, but only if they receive his 2020 return. When IRS says, We Cannot Provide Any Information About Your Refund. "It's really crazy because the IRS usually doesn't have anywhere near that number of unprocessed returns from last time and now we've started this year's filings," said Rossman. Low Income Taxpayer Clinics (LITCs) are independent from the IRS and TAS. And since returns are taking much longer to process this year all you can do is check the IRS site once or twice a week for a progress report. Thanks! All Rights Reserved. LITCs can represent taxpayers in audits, appeals, and tax collection disputes before the IRS and in court. Refund information for Form 1040-X, Amended U.S. Individual Income Tax Return), the IRS should make any necessary adjustments and issue the refund (generally within 120 days). Claiming credits could wipe out your tax bill and even result in a refund. LITCs represent individuals whose income is below a certain level and who need to resolve tax problems with the IRS. For U.S. The IRS works weekends during tax season, so it's 21 days, not "business days". When you receive W-2s or 1099s reporting income, the IRS gets copies, too. While this is designed to prevent identity theft, it doesnt necessarily mean that theres a problem with your refund. We cannot provide any information on your refund, says IRS Refund Status. There are many reasons why the IRS may be holding your refund. This is really frustrating. Also be sure to answer yes or no to the question on page one of Form 1040 regarding virtual currency, says Barbara Weltman, author of "J.K. Lassers 1001 Deductions & Tax Breaks 2022." How do I even know if IRS has it? Looking for some winter fun? However, if you live outside the US, paper checks can take up to 10 days to arrive. But you do also have to make sure you are using the tool correctly. The past couple years something has held up processing of my return and I have had to call to jog it free. Accountant's Assistant: The Accountant will know how to help. she continued. "I just want to talk to a live person. If your refund is delayed, you should first check your return for errors or other problems. The IRS will mail your refund to you within five business days in most cases. Whether you owe taxes or you're expecting a refund, you can find out your tax return's status by: Using the IRS Where's My Refund tool. An official website of the United States Government, You can start checking on the status of your refund within. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If you received a tax refund notification from the IRS, you have likely been told that your return has been held up. Is there anyway we can check the status? I now have this problem as well. someday, maybe around Easter time, your balance will jump. IRS lost my paper return. By law, the IRS cannot issue your refund before mid-February. IRS has reset their paper return processing to six weeks beginning August 1. 'You're audited,' 'We lost it,'" said Fong. Thanks for contributing an answer to Personal Finance & Money Stack Exchange! This year, the IRS began accepting tax returns on a more typical schedule on Jan. 24. The automatic message will tell you if youre getting a refund or not. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Use of chatGPT and other AI generators is banned. Here's a look at what you can write off and how the process works. If you are getting the error message "We cannot provide any information about your refund" when trying to check the status, this should be able to assist you with that:https://ttlc.intuit.com/replies/4242575. She says leaving the space blank will delay processing. Depending on the situation, you may receive an automated message requesting information about child tax credits, earned income tax credits, or even fraud protection steps. Anything that requires the IRS to manually look at that return is going to create a delay, says Melanie Lauridsen, senior manager of tax policy and advocacy for the American Institute of CPAs. If you're feeling anxious, remember that the IRS offers a Where's My Refund? I have the emails stating that it was transmitted and accepted. Writing off small business expenses can help you lower your tax liability. Turbo Tax says my refund was transmitted May 12,2021 accepted May 12, 2021. The WMR tool has been squirrelly a lot this year. Do not push the button for refund as it will only take you to the automated program which will say the same thing. That time frame can expand significantly if you file a paper return or if the information in your return doesnt pass through the IRS electronic filters if, for example, the income you reported doesnt match up with the W-2s or 1099s the IRS received for you or if there are mistakes on your return. If it is over 45 days from when they receive your return you will be paid interest on the refund until it is issued. If you need other return information, view your Online Account. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. We cannot provide information about your refund. The IRS had a backlog of 11 million returns at the start of this tax season. "All of a sudden it just went off the grid," said Fong. "It makes me feel as if there's identity fraud or identity theft did they get my federal refund?" If you exceed the three deposit limits, the IRS will send you a notice, and you will need to send your refund in paper form. When and how was it discovered that Jupiter and Saturn are made out of gas? If you mail your return instead of e-filing it, the IRS is more likely to identify an error after the fact., Tags: money, personal finance, tax returns, taxes. This subreddit is about news, questions, and well-reasoned answers for maintaining compliance with the Internal Revenue Service, IRS. It seems the possibility of incorrect data entry is the ONLY reason " information cannot be provided ". You can take extra steps to try to keep your return out of the backlog, such as by filing an electronic return, checking for errors and making sure to report the correct amounts for the recovery rebate credit and child tax credit. I mailed my paper return and USPS tracking confirmed it was delivered. We may be able to expedite your refund. Individual Income Tax Return, call, toll free, at 800-829-4933. I mailed my tax return in early March and received my refund by mid-July. Does this happen a lot? Below are some of the reasons why your payment may be delayed and what you can do about it. Even if you e-filed your return, the IRS will take 21 days to process it. to process some mailed returns, if not longer. tool showed that it was being processed. When you receive this notice, double-check the bank account number and the bank routing number. IRS phone disconnects at all times of the day "due to high call volume." Your refund may be delayed if your return needs corrections or extra review. It's a dilemma facing millions of Americans who never got last year's tax refunds. I don't know what to do anymore. Wheres my IRS refund says We cannot provide any information about your refund. I have used all resources (IRS2Go App, Website and WMR phone). This change only affects returns claiming EITC or ACTC filed before February 15. They will know how to help and you may need to pay a little fee to them (You can call and ask them first about the fee). But the federal return has not come in and its past the 21 days its supposed to. Now folks say the IRS isn't telling them what happened to last year's refunds. Have a great day! I'm certain my info is correct, and I've already received my refund for the two different states I lived in last year. The IRS cannot give you any information about your refund without verifying the information you provided on your tax return. But IRS Commissioner Charles Rettig warned taxpayers to take special care when filing in 2022 to avoid experiencing processing delays similar to those seen in previous years, saying the IRS is facing enormous challenges related to the pandemic and acknowledging taxpayers frustrations. Federal was accepted on 2/13 but when I try to track it, it says they cant provide any information about it. It has been 10 weeks for me. Call us about your refund status only if Where's My Refund directs you to contact us. Don't post questions related to that here, please. Millions more were awaiting review -- as many as 24 million were delayed altogether. Making statements based on opinion; back them up with references or personal experience. He was told the "Where's My Refund" tool only has information about 2021 returns! The IRS sends notices to taxpayers that explain deductions and adjustments on their tax returns. Any advantage to proactively refiling previous-year paper tax return that the IRS misplaced, and that I have a paid balance on? Here are some ideas for people of all ages that wont break the bank. I filed the 2020 1040 by paper (mailed it) in April 2021 and still have not received the refund (Direct Deposit), I tried the Track the Refund site on IRS and provided all the accurate info. Like, is there a secret number to call?" Don't loose hope, it'll update eventually! Check out Bay Area safety tracker, Tracking the drought: Map shows conditions across SF Bay Area, Bay Area Life; Sundays at 6:30 p.m. on ABC7, 7 On Your Side, experts to host Tax Chat on March 4 to answer viewer questions. "It says if you filed electronically you should have it in six weeks, we're a little delayed," said Jeff Fong of Foster City. A tax topic 152 means that the IRS needs more time to review your return. Sadly the IRS tool is very limited it only has 3 steps. Should I call even though the IRS website said that agents do not have more info than the WMR? We'll help you get started or pick up where you left off. An official website of the United States Government. I spent my last 11 years at the I.R.S. But the past couple of years have been anything but ordinary, as the IRS has grappled with a . his was processed. Did you receive a letter/notice from the IRS? Press question mark to learn the rest of the keyboard shortcuts. The press office is still trying to verify this so, if you're still looking for last year's information, it may be that you're going to hit that dead end. Also, many parents received monthly child tax credit checks for the first time in 2021, so they did not know they needed to report them, too. You should receive IRS Letter 6419 2021 Advance Child Tax Credit reporting the amount of child credit received so far in 2021. If you mailed your tax return please be aware that the IRS is operating on a very limited basis (or not at all) for processing mailed tax returns per themessage on their website: https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue. It's more than a shopping holiday. The reply has always been "We cannot provide any information about your refund." Federal was accepted on 2/13 but when I try to track it, it says they can't provide any information about it. For example, you may receive an automated message related to the child tax credit, the earned income tax credit, or fraud protection measures. Be sure you enter the correct SSN and filing status. Call the number on the notice if you have questions. There is a delay in processing the returns asthe IRS is not processing paper returns at the moment due to Covid-19 and social distancing policies in effect. https://www.morningstar.com/news/dow-jones/2021050714107/where-is-my-tax-refund-millions-of-american First if TT says the return was accepted for processing then they have it for processing. Exactly my issue. SAN FRANCISCO (KGO) -- As we draw closer to the tax deadline for this year, millions of Americans still haven't received their tax refunds from last year.